Please read the following carefully to learn more about what information we collect, what we do with that information, and how we may use your personal information. We value your comments about our privacy statement and invite you to e-mail us with inquiries, suggestions and complaints at firstname.lastname@example.org.
Types of Information is Collected. To enhance your user experience and improve the Site, we collect information about you from two sources: (i) information you affirmatively give to us; and (ii) information automatically collected when you use the Site. Third parties involved, administration, sales, marketing, legal, system administration, technical service providers, mail carriers, hosting providers, IT companies, and communications agencies may also collect your information in connection with your use of the Site unless a user refuses to consent to the disclosure of information to third parties.
Information You Affirmatively Give Us. In using the services, you may provide us with personally identifiable information. This refers to information about you that can be used to contact or identify you, and information about your use of and activities on our website that may be connected with you (“Personal Information”). Some examples of this type of information include demographic information and personal information (such as your name, address, phone number, country of residence, or email address) that you electronically submit to us for purposes such as registering for a waitlist, opening an account, writing reviews, signing up for email newsletters, subscribing to a mailing list, or obtaining customer support. We may also ask for information (including a credit card number and shipping and billing address) from users who make a purchase or conduct other transactions on our Site. The information supplied helps us to provide the product requested, oﬀer you more personalized features, and tailor the Site to your interests. Supplying such information is entirely voluntary. However, if you choose not to supply information requested, we will be unable to provide you with the services or product oﬀered to users of the Site.
Information Automatically Collected. Like other websites, we also may collect and store information that is generated automatically as you navigate through our Site. We may collect information about your visit from the browser on your computer or mobile device including but not limited to the time and date you access the Site, your geographic location, IP address, device information, cookies and the pages you request — to analyze trends, administer the site, track navigation of the site, deliver relevant advertisements and gather broad demographic information for aggregate use (note that IP addresses are not linked to “personally identifiable information”). We use this aggregated information to improve understanding of customer needs and provide relevant services. To automatically collect information, we use various technologies including:
Website Analytics. We use Google Analytics to better understand how visitors interact with our site. This service provides non-personally identifiable data including but not limited to data on where visitors came from, what actions they took on our site and where visitors went when they left our site. If you would like to learn more about this service, or about choices to opt out from it, please click here. https://tools.google.com/dlpage/gaoptout/.
When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link. https://www.hotjar.com/legal/compliance/opt-out
Uses of Your Personal Information
We will use the information you provide to us for a variety of purposes, including to:
• contact you for customer service purposes
• contact you to inform you of important changes or additions to our Site or the services oﬀered over our Site
• notify you of any changes to the Iron Neck policies
• send you administrative notices, oﬀers and any other communications that we believe may be of interest to you
• operate, improve and maintain our products and services, including analyzing user behavior,
• administer promotions, provide features and display relevant content to you,
• track and monitor web traﬃc,
• track your response and behavior on the Site,
• interact with support and feedback platforms,
• manage support and contact requests,
• tailor and optimize advertising, and
• to implement SPAM protection.
The information we collect is kept for the time necessary to carry out the service or purpose described in this policy. You may withdraw your permission and prevent our use of your information by contacting us directly at email@example.com.
Sharing of Information
We don’t give your personal information to any third-party services, except when it’s necessary to provide services (like when we partner with payment processors). When we share data with third-party services that support our delivery of the Site, we require that they protect your personal information to the same standards we do. We do reserve the right to disclose personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect our legal rights.
Please see below for how we may share your personal and non-person information.
1) Service Providers and Contractors: We reserve the right to disclose to service providers, contractors, or other third parties any or all of the information that we collect online about you and other visitors to conduct business on our behalf. These activities could include processing payments, maintaining this Site, and providing business services to us or to you.
2) By Law or to Protect Rights: We may disclose information when we believe that disclosure is necessary to comply with the law, to enforce our intellectual property rights, to enforce our Terms of Service, or to protect the rights, property or safety of Iron Neck and our employees, and if necessary to defend against third-party claims. We may also disclose information when requested to comply with a court order, investigation, or governmental request.
4) With Your Consent: We may share information when you provide us with your consent to do so. This may occur when you consent aﬃrmatively or it may occur through your use of the Site as provided in this Policy. For instance, when you request information or services from our aﬃliates, partners, service providers, or other third parties through us, or when you post information to our Site, you provide your consent for us to share that information with others. We will also use your personal information to communicate with you about your orders and deliveries, including a conﬁrmation email.
Please bear in mind that whenever you voluntarily make your personal information available for viewing by third parties online – for example through comments and participation in forums or through email – that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.
Non-Personal Information and Aggregate Data
Iron Neck may share with third parties your non-personal information and related aggregated data. For example, we may share IP addresses or general demographic information of its users to provide anonymous aggregated data to business partners about the volume of use on the Site and the opportunities in which users are most interested. Because this form of data does not identify particular users, these third parties will not be able to contact you based solely on this data.
Iron Neck uses a third-party payment processor for any purchases made through the Site. We do not store credit card information on our servers and are not responsible for the policies or practices of the third-party processor.
Storage of Information
All information gathered on our Site is stored within a database accessible only by us. We will use industry standard measures, including encryption where appropriate. However, as eﬀective as the reasonable security measures we implement may be, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information supplied will not be intercepted while being transmitted over the Internet. Therefore, any information you transmit to us is sent at your own risk.
By using the Site, purchasing a product, or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Site or sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please contact us at the address below.
How You Can Control the Information We Collect, Use and Share
If you share information with us, you will have the opportunity to review, update, change or delete the information you have provided to us (and that we continue to store) at any time. You can also stop receiving emails from us or disable your account to prevent any future purchases through that account. Please contact us directly at firstname.lastname@example.org to eﬀect changes or click on the “unsubscribe” link located at the bottom of marketing emails you may receive from us. If you email us, please title your email “Corrections/Opt Out”.
On request, we will give you a copy of all the personal information about you that we hold. This information is subject to a fee not exceeding the prescribed fee permitted by law.
We may retain certain information as required by law or for necessary business purposes. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons.
Regardless of your choices regarding promotional communications and updates regarding content, we may send you administrative messages, service announcements, terms and conditions of your account, or other similar communications, without offering you the opportunity to opt out of receiving them.
Change of Control
If Iron Neck sells all or part of its business, makes a sale or transfer of assets, is otherwise involved in a merger or business transfer, or in the unlikely event of bankruptcy, Iron Neck may transfer your personal information and non-personal information to one or more third parties as part of such transaction.
Our Policy Toward Children
The Site is not directed to children under the age of 13. We will not knowingly maintain personally identiﬁable information from or about anyone under 13. If we become aware that we have collected personally identiﬁable information from a user of the Site that is under the age of 13, then we will remove that child’s personal information from our ﬁles. If a parent or guardian learns his or her child has provided us with Personal Information, he or she should contact us at email@example.com (please include the child’s name, address, username, and e-mail address).
Consent to Transfer
Our computer systems for the Site are currently governed by and operated in the United States, so your personal data will be processed by us in the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world, such as the European Union. Iron Neck makes no representation that the Site is governed by or operated in accordance with the laws of any other nation. If you are a visitor from outside the United States, by using the Site, you agree to this Policy and you consent to the transfer of all such information to the United States, which may not offer an equivalent level of protection of that required in the European Union or certain other countries, and to the processing of that information as described in this Policy.
Changes and Updates