FREQUENTLY ASKED QUESTIONS
Do you ship Internationally?
Yes! Iron Neck ships to most countries internationally. For rates, simply enter your shipping info at checkout.
What do I need to set up and use the Iron Neck?
Iron Neck can be used in any of the following four ways:
1) Clipping into an adjustable cable pulley system (weight stack or pneumatic resistance)
2) Connecting to a secured vertical post (like a squat rack) using a resistance band and a cinch anchor.
3) Connecting to door using door belt or door anchor
4) Manually by securely holding the opposite end of the resistance band and applying manual resistance.
If connecting to a cable pulley weight stack, you will only need the Iron Neck. Every Iron Neck purchase comes with a resistance band, choice of anchor, and skull cap. Teams often work Iron Neck into their lift rotation by connecting them to their squat racks using the resistance band and cinch anchor. The resistance band gives you the portability to use the Iron Neck almost anywhere.
How many Iron Necks do I need?
For individuals, one Iron Neck is perfect. For teams and facilities, as a general rule of thumb, we recommend that you buy one Iron Neck per squat rack. For physical therapists and rehab professionals, we recommend that you consider how many patients you usually work with at one time; 1-2 Iron Necks are sufficient.
What is covered under warranty?
Iron Neck is fully warranted against manufacturing defects for a period of one year after purchase. Costs for shipping, material and labor are covered under first year warranty. After 1 year, Iron Neck will repair damage to Iron Neck at customer's expense. If for any reason you experience mechanical failure during intended use, reach out to us at firstname.lastname@example.org.
Is the Iron Neck clean?
The Iron Neck is made with germ and bacteria resistant materials and can easily be wiped down with disinfectant. As an added layer of protection, we recommend one skull cap per user.
What's the difference between the models?(See “Iron Neck Models” section above)
Which size should I get?Standard size fits heads with cap sizes 6 1/2" - 7 1/8" (head circumference 20 1/2" - 22 1/2") Large size fits heads with cap sizes 7 1/8" - 8" (head circumference 22 1/2" - 26")
- Identify who will be using it (i.e. just one individual, group setting, etc.)
- If there’s a small group sharing one Iron Neck, recommend customer buys additional front pad so they can interchange between sizes.
- For youth teams, recommend a 1:1 mix between Large & Standard sizes.
- For high school teams, recommend a 2:1 mix between Large & Standard sizes.
- For college/pro teams, recommend a 3:1 mix between Large & Standard sizes.
What model should I get?For most individuals, the Home model is probably going to be all they need, and unless they are involved in mma/bjj or a first responder (police, firefighters, military) - then Varsity is a good starting point. Both of these groups of individuals can talk themselves into getting a Pro for more functionality. We’ll also be rolling out an “Upgrade Program” in April, in which someone could send their Iron Neck in and upgrade to a higher model. The cost will be the difference in model price.
- What are your training goals? What problems are you trying to overcome / fix?
- Categorize into Injury Prevention / Health & Fitness / Rehabilitation For group settings, the following models are most appropriate for these demographics.
- Youth athletes (under 13 yo): Home
- Amateur athletes (high school, college): Mostly Varsity, and 1-2 Pro’s
- Professional athletes (college, pro): Pro
- Physical Therapist / Chiropractor / Gym Owner: Pro
Do I need the Pro?The Pro has the most versatility of all Iron Neck models. It will allow the user to start without rotational friction, and enable them to increase difficulty over time. For schools/athletes, there are three good reasons to have at least 1 Pro on hand:
- For athletic trainers working with athletes going through rehab / post-injury, it's helpful to reduce rotational friction during early recovery.
- For younger / weaker / female athletes to use without any rotational friction until they work their way up to the Varsity.
- For stronger athletes to increase the rotational friction above the Varsity capabilities, for a more intense workout.
Where does the resistance come from?There are two potential forms of resistance training with Iron Neck: horizontal and rotational.
- The horizontal resistance comes from connecting the Iron Neck to a resistance band or cable pulley machine, pulling you from a very high lever point on the body, requiring muscle activation throughout the entire kinetic chain.
- Rotational resistance, available in our Varsity and Pro models, and is applied using a tension brake as the slider moves around the guide track. Fixed resistance with the Varsity model. Adjustable resistance with the Pro model.
Why is rotational resistance important?Rotational resistance is most important for athletes due to how rotational head acceleration can affect the brain. Rotational forces are believed to be even more injurious to the brain than linear forces because it can cause twisting and tearing at the brain stem. Part of the neck’s job is to slow head acceleration after impact or a fall to the ground to reduce the amount of force/energy transferred from the body to the brain. Building rotational neck strength adds another layer of protection against concussion risk.
Is this safe for someone with (a degenerative spinal condition, disc herniation, post-surgery)?Short answer, Yes. Long answer, if you are seeing a physical therapist, chiropractor or medical doctor, you should speak to them as they can share more on your condition. The type of training that you get with Iron Neck can be as subtle or advanced as intended. Overall, Iron Neck is a safe and progressive way to improve neck strength and range of motion
- Ask qualifier questions to get them to provide more information on their source of pain/discomfort, limitations on strength or mobility, frequency, how long it’s been going on, what types of treatment have been attempted, etc.
Where do I use this? How do I set this up?Iron Neck can be used almost anywhere. In a gym setting, connect to any squat rack or vertical post using a Cinch Anchor. It can also be connected directly to a cable pulley machine. At home, Iron neck can connect to any door using a Door Anchor or Door Belt.
Do you have any videos or instructional materials I can review first?
How often should I be exercising with Iron Neck?We recommend 2 to 3 times a week for maximum strength gain. If it’s being used for rehabilitation, more frequently, for shorter durations, at lower weight, is recommended.
Can I become a distributor? Affiliate?Email us at email@example.com, Attn: Distributor/Affiliate
Is there anywhere I can try this?We offer a 30 day free trial. You can sign up at go.iron-neck.com/30-day-free-trial
Is there a reference near me I can talk to?Email us at firstname.lastname@example.org, include location and training goals.
Do you ship internationally?We drop-ship globally from Austin, TX.
Import taxes (VAT)?The customer is responsible for paying any import taxes or customs duties, varies by country.